Reduced HMRC phone services - are you set up for online services?

HMRC announced yesterday permanent changes to their self assessment, PAYE and VAT helplines, forcing a shift to more use of online services. 

The changes being made are:

  • Self assessment

    • the service will only run from 1‌‌‌ ‌‌October to 31‌‌‌ ‌‌January each year for customers who need help with their tax return or to make a payment. 

    • During February and March the helpline will be available to customers with queries about penalties and appeals.

    • From 8‌‌‌ ‌‌April 2024 to 30‌‌‌ ‌‌September 2024 the helpline will be closed and taxpayers directed to online services and webchat.

  • PAYE

    • will no longer handle calls about PAYE refunds.

    • Customers and agents will be directed to the online service.

  • VAT

    • will only be open for five days every month ahead of the deadline for filing VAT returns – outside of this time, customers will again be directed to use HMRC’s online services.

For businesses and individuals without an agent, this move will make it more difficult than ever to get guidance from HMRC with the emphasis being on using the online tools and webchat. So now is the time to get your HMRC online account and App activated so you have access to the online services.

As accountants we have access to an agent dedicated helpline where we can speak to HMRC about our clients where we have agent authority in place and there are currently no plans to change this.

HMRC have said that taxpayers who need extra support, either because they cannot use online services, or if they have a health condition or disability, will be asked to call a separate number to access specialist support but there are no further details on how this will be accessed yet.

In summary, it’s more important than ever to ensure you have access to your online services so get set up today if you’re not already. 


Budget 2024

Yesterday saw Jeremy Hunt deliver what is expected to be his pre-general election budget with the main focus remaining on tackling inflation, boosting economic growth and rewarding hard work.

There were several headline grabbing announcements mainly aimed at workers and property owners, keep reading for the main announcements with more detail to follow

High Income Child Benefit Charge

The current thresholds are being increased with effect from 6 April 2024. The income threshold when the Child benefit clawback starts has been increased from £50,000 to £60,000 and the Income level when all Child Benefit is clawed back has been increased from £60,000 to £80,000

To reduce unfairness in the current arrangements the government wants to move to a household based income threshold rather than basing the charge on the higher earner’s income as we do now. There are no details on how this will work or what the household income threshold will be at the moment. This is planned to start in April 2026 so we will keep you updated as and when more detail becomes available.

National Insurance Contributions (NIC’s)

Employed

The main rate of employee’s NIC is reduced from 10% to 8% from 6 April 2024.

This is in addition to the reduction from 12% to 10% which came into effect on 6 January 2024. So overall a reduction of 4%.

The additional rate of NIC for earnings over £50,270 remains at 2%

Employers

The rate of employer’s NIC is not changing and remains at 13.8%, the employment allowance also remains unchanged at £5,000

Self employed

Self-employed individuals with profits of more than £12,570 a year pay two types of NIC: Class 2 and Class 4. 

The main rate of Class 4 NIC was cut from 8% to 6% in the budget yesterday starting from 6 April 2024, this is in addition to the 1% cut announced in the Autumn statement 2023 so an overall reduction from 9% to 6%

It was also announced in the Autumn statement 2023 that Class 2 NICs will effectively be abolished, saving £179.40 per annum.  If your profits exceed £6,725 in 2024/25 you will continue to accrue entitlement to state benefits despite not paying Class 2 NICs. If your profits are less than £6,725, or you make a loss, you may need to pay Class 2 NICs on a voluntary basis to maintain your state benefit entitlement

Capital Gains Tax (CGT)

Since 2016 we have had increased Capital Gains Tax rates when a residential property is sold (that is not your main residence) From 6 April 2024, the residential property Capital Gains rate will fall from 28% to 24% for individuals with residential property gains falling outside of their basic rate band. The rate of Capital Gains Tax for for basic rate taxpayers remains at 18% 

As announced previously the CGT annual exemption will drop to £3,000 from 6 April 2024, down from £6,000 in 2023/24. 


Furnished Holiday Lets

Qualifying furnished holiday lets (FHL) have enhanced tax reliefs available to them.

It was announced in the Budget that, from 6 April 2025, the concept of FHLs and their beneficial tax treatment will be abolished and going forwards they will be taxed in the same way as any other rental property profits. For FHL owners this will mean the loss of the full mortgage interest relief deduction and the ability to claim the 10% tax rate on a future sale, plus changes to the way tax relief is claimed on furniture and other items.

This change is not due to happen until 6 April 2025, but note that there will be measures in place from Budget Day (6 March 2024) to prevent tax planning steps that artificially accelerate the disposal date of an FHL to a date before 6 April 2025. 

Please get in touch for a more detailed analysis of how the withdrawal of the FHL status will affect you.

Vat Registration Threshold

From 1 April 2024, the VAT registration threshold will increase by £5,000 to £90,000

The deregistration threshold will also increase by £5,000 to £88,000. 

There have been no changes to the rates of VAT and the standard rate continues to be set at 20%.


Companies house changes from the 4th March

Big news for all Limited companies. 

From the 4th March, Companies House, the UK's company registrar, is bringing in changes in respect of an update to the Economic Crime and Corporate Transparency Act. The main change is that all companies will need to have a registered email address.

Why do they need your email address?

There are a few reasons why Companies House wants your email address:

  • They want to send you important updates and news about your company.

  • They want to make sure that the people in charge of your company, like the directors and secretaries, are who they say they are.

  • They want to reduce the risk of fraud.

How do you give them your email address?

If you haven't done it already, you can add your email address to your company's record by going to the Companies House website, signing in to your account and doing it there. 


Alternatively, if we complete your confirmation statements for you then we’ll be in touch to get this updated. 


The bottom line

The new rule that companies need to have an email address is a good thing. It makes it easier for Companies House to communicate with companies and reduces fraud. So if you haven't already, add your email address to your company's record today or get in touch with us to help you do so!